Security Officer
3 weeks ago
Job Title: Security Officer
Location: Gracechurch Shopping Centre
Shift Pattern: 4 on 2 off
Hours: 28 hours per week
Rate of Pay: £12 per hour
Reporting To: Security Supervisor
ROLE OVERVIEW AND PURPOSE
This critical role is the public face of the Security Team, requiring a professional and proactive attitude to deliver exceptional customer service and maintain a safe environment for visitors and staff.
KEY RESPONSIBILITIES
• Provide exceptional customer service to visitors and tenants, responding to their needs and concerns in a timely and professional manner.
• Conduct regular patrols of the shopping centre, identifying potential security risks and taking proactive measures to mitigate them.
• Collaborate with the Environmental Services team to deliver a seamless service and identify opportunities for improvement.
• Respond to emergencies and incidents in accordance with site policies and procedures, ensuring the safety of all individuals involved.
• Maintain accurate records of incidents and non-conformances, reporting them to the Control Room as necessary.
• Work closely with the Security Supervisor to ensure that all security protocols are followed and that the team is fully briefed on any incidents or issues.
REQUIRED SKILLS AND EXPERIENCE
• Possess a current SIA front-line licence and an SIA CCTV licence (advantageous).
Benefits
We're proud to offer a range of benefits, including:
- 24/7 GP: Access to a UK-based GP for you and your immediate family.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access to Telus, our innovative employee app, featuring perks, life resources, and support.
For more information about ABM's benefits, visit our careers page.
ABOUT US
ABM is a leading provider of integrated facility services, committed to creating a cleaner, healthier, and more sustainable world. We offer a comprehensive range of services, including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions. In the UK, we service iconic sites with over 10,000 team members. We're proud members of the Armed Forces Covenant Employer Recognition Scheme and committed to promoting diversity and inclusion in employment.
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