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Private Patient and Overseas Visitor Assistant
1 month ago
Job Overview
We are seeking a highly organized and detail-oriented individual to join our Private Patient and Overseas Visitor Team as an Administrative Support Specialist. In this role, you will provide comprehensive administrative support to the team, processing invoices and credit note requests, answering telephone queries from patients, and assessing status documents.
Main Duties of the Job
- Be an active member of a team delivering into specific commercial work streams.
- Be part of a team responsible for the delivery into the private patient and overseas visitors work streams.
- Be the first point of contact for overseas and private patient enquiries for service users and key stakeholders.
- Responsible for maintaining electronic recording systems for overseas visitors and private patients.
- Responsible for collating reports and dealing with invoices and income generation.
- Responsible for the timely raising of invoices and credit notes.
- Take credit/debit card payments for outstanding invoices for Overseas Visitors and Private Patients.
- Undertake all clerical and administrative duties in support of the Overseas Visitor and Private Patient Team.
Working for Our Organisation
Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, serving over 1.65 million people and managing a budget of over £1.3 billion.
We are committed to delivering world-class hospital and community services, and our team is dedicated to providing exceptional patient care. As a member of our team, you will have the opportunity to work with a diverse group of healthcare professionals and contribute to the delivery of high-quality patient services.
Person Specification
Education and Qualifications
- Good level of General Education.
- Good understanding of Windows applications and MS Office, in particular Microsoft Word and Microsoft Excel.
Desirable Criteria
- Previous experience working within a financial environment.
Occupational Experience
- Previous experience of working in a customer services environment.
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