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Customer Service Representative

2 months ago

Stone, Staffordshire, United Kingdom Moto Full time

About Moto

Moto is a leading provider of motorway services in the UK, offering a unique opportunity to join a dynamic and customer-focused team.

Job Summary

We are seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing food and refreshments, and maintaining high standards of product quality and store cleanliness.

Key Responsibilities

  • Serving Customers
    • Provide timely and efficient service to customers
    • Respond to customer enquiries and resolve issues in a professional manner
  • Food and Beverage Preparation
    • Prepare food and refreshments to a high standard
    • Operate tills and process orders accurately
  • Store Maintenance
    • Maintain high standards of product quality and store cleanliness
    • Contribute to a safe and healthy working environment

What We Offer

  • Competitive Pay and Benefits
    • Up to 440 annual bonus scheme*
    • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, and more
  • Development Opportunities
    • Fabulous development opportunities, including funded qualifications
  • Work-Life Balance
    • Weekly pay

Requirements

  • Customer Focus
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
  • Teamwork
    • Ability to work collaboratively as part of a team
  • Adaptability
    • Flexibility to work varying shifts, including weekends and bank holidays

Why Join Moto?

Moto offers a unique opportunity to join a dynamic and customer-focused team, with a range of benefits and development opportunities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.