Resource Planning Specialist

5 days ago


Warrington, Warrington, United Kingdom North West Ambulance Service NHS Trust Full time
Job Overview

North West Ambulance Service NHS Trust is seeking a highly skilled Rostering Coordinator to join our team. As a key member of our operations team, you will be responsible for the effective planning and management of ambulance resources, ensuring seamless coverage and efficient use of staff.

Main Responsibilities
  • Develop and implement advanced allocation strategies for daily shifts, ensuring optimal resource utilization and effective cover of all resources.
  • Manage and maintain staff hours/shifts on our global rostering system, including planned shift hours, overtime, annual leave, and sickness absence.
  • Collaborate with other rostering coordinators and senior staff to ensure effective continuation of rota cover for all groups.
  • Provide administration and clerical support to the leadership team, including producing performance and management information.
Working for Our Organisation

As a leading provider of emergency medical services, we deliver 24/7 care to those in need. Our highly skilled staff provide life-saving care to patients in the community and transport them to hospital or a place of care when necessary.

Person Specification

We are looking for a candidate with:

  • Minimum of six months experience of working within an administration in an operational environment.
  • Excellent understanding of operational requirements to achieve customer/patient care.
  • Word Processing Skills and proficiency in 'Windows' based software packages, including Word, Outlook, Excel, and Access.
  • Excellent written/verbal communication skills and ability to follow explicitly written protocols and procedures.
Personal Qualities

We value candidates who:

  • Enjoy helping people and are willing to learn new skills.
  • Are flexible, patient, and able to work on their own initiative.
  • Have excellent team working, leadership, and communication skills.


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