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Restaurant Team Member

2 months ago

Brighton, Brighton and Hove, United Kingdom Black Rock Restaurants Full time

Job Summary

We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Black Rock Restaurants. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

About the Role

As a Waiter/Waitress, you will be the face of our restaurant, interacting with customers, taking orders, and serving food and beverages. You will work closely with our kitchen team to ensure seamless service and maintain a clean and welcoming environment.

Key Responsibilities

  • Provide exceptional customer service, ensuring a high level of satisfaction and loyalty
  • Take orders accurately and efficiently, using our restaurant's systems and procedures
  • Serve food and beverages in a timely and professional manner
  • Manage cash and credit transactions, maintaining accuracy and attention to detail
  • Work collaboratively with the kitchen team to ensure seamless service and maintain a clean and welcoming environment
  • Participate in ongoing training and development to improve skills and knowledge

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, maintaining a high level of energy and enthusiasm
  • Strong attention to detail and accuracy in taking orders and managing cash and credit transactions
  • Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive and inclusive work environment
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays

What We Offer

In return for your hard work and dedication, we offer a competitive salary, comprehensive training and development opportunities, and a range of benefits, including:

  • A truly competitive pay package
  • Free food and drinks when working
  • Team incentives, trips, and rewards
  • Treat yourself, family, and friends to 50% discount in any of our restaurants
  • Book your birthday off – guaranteed
  • An additional day's holiday every year for the first five years
  • We reward Refer a Friend
  • Access to our cycle to work scheme
  • Flexible hours

About Us

At Black Rock Restaurants, we pride ourselves on recruiting strong, passionate individuals who thrive working in hospitality and being part of an established team. We offer great progression opportunities across the group to any future stars from all departments. If you want to be part of something special, come and be part of the friendliest team in town – we would love to hear from you.