Custody Support Worker

2 weeks ago


London, Greater London, United Kingdom Seetec Business Technology Centre Full time
Job Role

We are seeking a highly skilled and dedicated Custody Support Worker to join our CFO Evolution Team. This is a rewarding opportunity that will allow you to make a positive impact on the lives of our participants.

In return for your expertise and commitment, we offer a competitive salary of £24,650 - £29,000 per annum, along with a range of benefits, including:

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
  • 2 Volunteer Days
  • Pension - 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual Salary Review
  • Refer a friend scheme
  • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

As a Custody Support Worker, you will be responsible for:

Key Responsibilities

Meeting individual performance targets and contributing towards meeting team performance targets in line with contractual requirements.

Closely collaborating with volunteer peer mentors and/or mentors to help manage caseloads more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.

Ensuring effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children, including timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.

Skills and Experience

IAG Level 3 - desirable

Experience managing a caseload of participants - desirable

Knowledge of inputting and retrieving electronic data and maintaining computer-based information systems in an accurate and timely manner.

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives.

Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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