Business Performance Lead

4 weeks ago


Liverpool, Liverpool, United Kingdom BDO UK Full time
About the Role

We are seeking a highly skilled Business Performance Lead to join our Projects and MI team within the Shared Service Centre (SSC). As a key member of our team, you will play a crucial role in driving business performance and excellence across the organization.

Key Responsibilities
  • Interpret requirements for new builds and updates for existing reporting/analysis
  • Work towards streamlining operational processes and improving controls
  • Operations reporting – time entry, utilisation, internal volumetric and KPI/SLA reporting
  • Complete complex ad hoc data analysis requests for clients
  • Identify data issues and proactively seek appropriate resolutions
  • Day to day operational support (to arrange cover where appropriate)
  • Undertaking root cause analysis
  • Create regular reports based on client requirements (Internal and external)
  • Support the Operational teams with relevant data and expert analysis as required
  • Produce and analyse large monthly MI data sets for multiple clients (Internal and external)
Requirements
  • Creative approach to analytical challenges
  • Demonstrable ability to take a lead role within a small team and effectively manage internal relationships
  • Strong numerical and analytical skills
  • Able to effectively interpret, analyse, and report on complex data
  • Experience of IT systems including MS Word, Excel, Outlook, and Teams
  • Experience working on interactive data visualisation software required
  • MS Power BI developer preferred
About Us

BDO is a leading accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy.

We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.



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