Business Performance Lead

1 month ago


Liverpool, Liverpool, United Kingdom BDO LLP Full time

We are seeking a highly skilled Business Performance Lead to join our Projects and MI team within the Shared Service Centre (SSC) at BDO LLP.

This is a challenging and rewarding role where you will:

  • Interpret requirements for new builds and updates for existing reporting/analysis
  • Work towards streamlining operational processes and improving controls
  • Operations reporting – time entry, utilisation, internal volumetric and KPI/SLA reporting
  • Complete complex ad hoc data analysis requests for clients
  • Identify data issues and proactively seek appropriate resolutions
  • Day to day operational support
  • Undertake root cause analysis
  • Create regular reports based on client requirements
  • Support the Operational teams with relevant data and expert analysis as required
  • Produce and analyse large monthly MI data sets for multiple clients
  • Promote the use of consistent definitions across the business

As a Business Performance Lead, you will have the opportunity to work on exciting projects and develop your skillset. You will be part of a team that provides essential support to a number of teams across our firm.

We are looking for a team player who is willing to assist colleagues by sharing knowledge and able to quickly build positive relationships with stakeholders. You will have a strong numerical and analytical skillset and experience of IT systems including MS Word, Excel, Outlook, and Teams.

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. We are committed to helping our people achieve their personal goals and career ambitions.



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