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Sales Team Leader

2 months ago

Belfast, United Kingdom Winemark Full time

Job Summary

Winemark is seeking a highly motivated and experienced Store Manager to lead our retail store in Gilnahirk. As a Store Manager, you will be responsible for the day-to-day operations of the store, including managing sales teams, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities

  • Customer Relations and Sales - Provide exceptional customer service, identify sales opportunities, and achieve sales targets.
  • Leadership and Management - Lead and motivate sales teams, manage store operations, and ensure compliance with company policies and procedures.
  • Commercial and Business Acumen - Analyze sales data, identify trends, and develop strategies to drive sales growth.
  • Legislation and Compliance - Ensure compliance with relevant laws and regulations, including health and safety, licensing, and trading standards.
  • Organisation and Planning - Plan and prioritize tasks, delegate responsibilities, and manage resources effectively.
  • Quality and Customer Focus - Maintain high standards of customer service, product knowledge, and store appearance.
  • Staff Training and Development - Identify training needs, deliver training programs, and evaluate staff performance.
  • Problem Solving and Administration - Anticipate and resolve problems, manage cash, stock, and payroll, and maintain accurate records.

Requirements

  • Essential - Good standard of education, previous supervisory or management experience in a retail or customer-focused environment, and a valid driving license.
  • Desirable - WSET Level 2 Award in Wines and Spirits, NVQ Level 3 or equivalent qualification, and interest in wine.

Main Points of Contact

  • Customers
  • Sales Advisors, Regional Sales Developer, Regional Sales Manager, General Manager
  • Marketing, Payroll, Stock, Cash Departments
  • Distribution, Maintenance Personnel

Other Relevant Information

  • Must be age 18 or over
  • Flexible approach to the needs of the business essential