Graduate Sales Executive

6 days ago

London, Greater London, United Kingdom Hypervolt Full time
{"title": "Customer Support and Technical Expertise", "subtitle": "Join Hypervolt's Team as a Graduate Sales Executive", "content": "

Hypervolt is a leading provider of electric vehicle charging solutions, and we're looking for a talented Graduate Sales Executive to join our team.

As a Graduate Sales Executive, you will be responsible for delivering exceptional customer service, troubleshooting technical issues, and staying up-to-date with our products and services.

We're a fast-paced and dynamic company that values innovation, collaboration, and customer satisfaction. If you're passionate about the electric vehicle industry and have a strong customer service background, we'd love to hear from you.

Key Responsibilities:

  • Customer Support: Provide timely and effective solutions to customer inquiries and technical issues.
  • Technical Troubleshooting: Conduct remote troubleshooting for technical issues, including hardware, software, and connectivity problems.
  • Documentation: Maintain accurate records of customer interactions and technical issues.
  • Product Knowledge: Stay current with Hypervolt's products, services, and industry trends.

Requirements:

  • Experience: Minimum of 1 year of experience in a customer support role, preferably within the EV charging or a related industry.
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Problem-Solving: Strong analytical and problem-solving abilities with meticulous attention to detail.

Benefits:

  • Hybrid Work: Enjoy the flexibility of working from home while supporting customers globally.
  • Professional Growth: Opportunities for career advancement and professional development within a fast-growing company.
  • Inclusive Environment: Join a diverse and inclusive team that values collaboration and innovation.
  • Competitive Compensation: Attractive salary and benefits package, including performance bonuses.
", "lang_code": "en"}

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