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E-Commerce Manager
2 months ago
About the Role
We are seeking an experienced E-Commerce Manager to join our team at STH Group. As a key member of our digital trading team, you will be responsible for leading the configuration of our new e-commerce platform to ensure it is user-friendly, scalable, and seamlessly integrates with essential business systems.
Key Responsibilities
- Manage relationships with solution vendors and integrators to develop user stories and manage backlog prioritization to meet project deadlines.
- Develop and refine e-commerce business processes to align with organizational goals and industry standards, ensuring efficient cross-departmental collaboration.
- Continuously evaluate and enhance the e-commerce platform's performance through data analysis and user feedback to improve customer engagement and conversion rates.
- Collaborate with the marketing department to execute digital marketing strategies that increase platform traffic and sales, leveraging advanced SEO and SEM techniques.
- Oversee the development of e-commerce features that enhance user experience, driving customer satisfaction and loyalty through tailored services and functionalities.
- Identify and target new market opportunities and customer segments to expand the e-commerce business, managing strategic partnerships to boost platform capabilities and market presence.
- Track and analyze key performance indicators (KPIs) to assess the effectiveness of e-commerce strategies and make informed decisions for continuous improvement.
Requirements
- Experienced in leading e-commerce initiatives, enhancing platform functionality, user experience, and conversion rates through strategic use of digital tools.
- Skilled in using e-commerce platforms, digital tools, and analytics software to enhance business operations and customer engagement.
- Creative in solving problems and implementing new solutions.
What We Offer
- A competitive salary.
- A 10% annual company bonus.
- A fantastic pension scheme.
- Private BUPA healthcare.
- Access to a wide range of retailer discounts.
- A comprehensive Employee Assistance Program for mental health and wellbeing support.
- Regular team socials.
- 25 days of holiday plus bank holidays.
