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Senior Technical Operations Manager

2 months ago

London, Greater London, United Kingdom Deel Full time

At Deel, we are committed to transforming the landscape of global hiring. Our diverse team comprises over three thousand professionals from more than 100 nations, collaborating to create innovative solutions that deliver exceptional value to our clients.

We envision a future free from hiring constraints, enabling companies to tap into top-tier talent from any location. Join us in developing a platform that bridges businesses with the finest talent worldwide.

As a Senior Technical Operations Manager at Deel, your responsibilities will include:

  • Leading the Technical Operations teams that enhance customer success
  • Working in partnership with various departments to address intricate customer challenges
  • Designing and overseeing operational frameworks and processes
  • Evaluating critical metrics to ensure effective operations
  • Proposing scalable solutions grounded in data analysis
  • Facilitating employee recruitment, training, and professional growth
  • Engaging directly to resolve customer issues

Qualifications:

  • 8+ years of experience in Leadership, Operations, and Communication
  • Able to work independently and remotely
  • 4+ years of experience in a managerial role
  • Expertise in leading transformational initiatives
  • Excellent communication and analytical abilities
  • Data-oriented mindset
  • Thrives in a dynamic, fast-paced environment

Join Deel and benefit from competitive compensation, scalable benefits, stock options, and the flexibility of remote work. We embrace diversity and encourage applications from candidates of all backgrounds.