Business Operations Assistant

1 month ago


Newry, United Kingdom Brackenberry Full time
Business Support Officer

We are working closely with a Local Authority in Newry to assist with the appointment of a Business Support Officer on a 3-month contract, which is highly likely to be extended at the client's discretion. Please submit your CV for immediate consideration.

Rate of Pay: £13.38 - £16.84 per hour

Hours Per Week: 20.00

Job Summary:

To provide a comprehensive and flexible administrative Business Support Service working across a range of Council functions/departments as required, this will include implementing and maintaining business support service standards and providing an excellent standard of customer service for internal and external customers.

Key Responsibilities:
  • Process and record applications, system transactions, and queries in accordance with approved operating procedures.
  • Provide an excellent standard of customer service, including reception services and liaison with other departments of the council, external agencies, and members of the public. This will include taking ownership of customer queries and complaints and following through to completion.
  • Provide advice and information to colleagues and customers on business support processes.
  • Process and maintain a range of data and document management systems, including filing, archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with statutory or service level agreement requirements.
  • Prepare papers and reports, actioning recommendations, and maintaining follow-up and manage correspondence in accordance with departmental procedures.
  • Process financial transactions, including recording and receipt of all monies (including credit card payments), bank lodgements, updating financial records, generating and processing invoices for authorisation, purchasing goods and/or services, maintaining stock control records, assisting with financial claims, and budget monitoring in accordance with financial regulations and governance.

Requirements:

  • You should be available to work immediately or at short notice.
  • You should have the right to work in the U.K.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though opening assignments can be and often are extended by clients on a longer-term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. In case the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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