Hospitality Team Leader
1 week ago
Job Summary:
We are seeking a dedicated and experienced Assistant Manager to join our EG Group team at our Starbucks store in Oswestry. As a key member of our management team, you will be responsible for leading and motivating a team to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Manage the store in the absence of the Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
- Lead and engage the team to promote sales, increase profitability, and ensure a positive customer experience.
- Contribute to the development and implementation of store strategies to drive business growth and improve customer satisfaction.
- Collaborate with the management team to achieve business objectives and maintain a positive store environment.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
- Previous management experience in a retail or hospitality environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent customer service skills, with a focus on delivering exceptional customer experiences.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer:
- A competitive hourly rate of £12.50.
- A quarterly bonus incentive scheme.
- A range of benefits, including Starbucks discount, food to go discounts, and access to the Learning Hub.
- Opportunities for career progression and professional development.
How to Apply:
Please submit your application, including your CV and a cover letter, to us via email. We look forward to hearing from you.
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