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Inclusion Support Specialist

2 months ago


London, Greater London, United Kingdom Boots Full time

**Job Summary**

We are seeking an experienced Administrative Assistant to support our Online Doctor team with various tasks to ensure the smooth operation of our business.

This is a full-time vacancy based in our London offices, where you will work closely with our support office team to assist with current processes, process creation, and other administrative responsibilities.

**Key Responsibilities**

  • Ensure the accuracy of information populated within our databases
  • Support operational efficiency and regulations by maintaining up-to-date records
  • Perform data entry and verification following standard operating procedures
  • Verify addresses using various tools and resources
  • Implement and follow data quality standards and procedures
  • Monitor and report any unusual trends in the databases provided

**Requirements**

  • Proficient in Microsoft Office Suite, specifically Excel
  • Self-motivated and able to work independently with minimal supervision
  • Ability to make clear suggestions for further investigative steps to resolve network issues
  • Previous experience in an administrative or data entry role, preferably within a customer service or operations environment

**What We Offer**

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support

**About Us**

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.