Fulfilment Shift Leader

1 month ago


Bridgend, Bridgend county borough, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve sales targets.

Key Responsibilities
  • Lead a team of colleagues to deliver exceptional customer service and achieve sales targets
  • Take ownership of activities and coordinate a team to deliver results
  • Constantly look for ways to improve service in the store through on-the-job coaching and feedback
  • Have a great understanding of how the team is performing and be the expert in delivering practical actions for improvement
  • Ensure the store remains a safe place to work and shop
Requirements
  • Be able to role model giving great, natural customer service and ensure every customer's needs are met
  • Be able to build strong, long-lasting relationships with colleagues to create a team spirit and encourage them to be at their best
  • Be a clear communicator and use a variety of methods to keep the team well-informed
  • Be confident in taking the lead and making decisions efficiently
  • Be flexible in thinking and handling change to ensure everything is right for customers and colleagues
  • Have energy and drive to deliver beyond expectations and effectively balance priorities
What's in it for You
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.



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