IT Training Specialist
3 weeks ago
Job Summary:
We are seeking an experienced IT Trainer & Process Analyst to join our close-knit IT team. The successful candidate will be responsible for designing and delivering IT training, improving employee technical skills, and supporting the IT Director with various tasks to ensure a smooth IT process for the business.
Key Responsibilities:- Identify IT training needs for all users across all offices and design and maintain all training materials, user guides, and training videos.
- Maintain and deliver the IT Induction programme for new starters and design and deliver a range of structured and ad hoc training opportunities.
- Provide advice and guidance to users at all levels across the business and contribute to the policing of IT quality standards and IT policies.
- Work with each department to document business processes and identify efficiency savings through the use/adoption of technology.
- Knowledge/understanding of IT packages such as Microsoft Office, Microsoft Windows.
- A working and support knowledge of legal software applications is desirable.
Work Environment: In-person, contracted office with ability to travel to other regional offices when required.
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