IT Field Delivery Specialist
2 weeks ago
Job Summary:
We are seeking a skilled IT Field Delivery Specialist to join our team at Verelogic IT Recruitment. As an IT Field Delivery Specialist, you will be responsible for providing technical support to our clients in the field, ensuring that their IT hardware and software products are functioning properly and efficiently.
Key Responsibilities:
- Repair, diagnose, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals.
- Achieve the KPI target of 5 visits/fixes per day.
- Utilise PDA to check and update allocated calls in a timely manner to meet the required commit time, reflecting actual work done in real time.
- Provide customer builds and configurations to desks as needed.
Requirements:
- Proficiency in the operation of PCs, laptops, printers, and associated peripherals.
- Strong customer service skills to ensure client satisfaction.
- Willingness to apply for or already hold Security Clearance.
- A valid UK Manual Driving Licence is required.
About Us:
Our client is a prestigious and inclusive IT company that is dedicated to fostering a diverse workplace while offering employees a competitive benefits package. With a focus on flexibility and hybrid working options, they ensure work-life balance for their employees. Offering career development and lifelong learning opportunities, making it an ideal environment for personal and professional growth.
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