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German Speaking Customer Service Administrator

2 months ago

Manchester, United Kingdom Bonbon Languages Full time

About the Role

We are seeking an experienced German speaking customer service administrator to join our team at Bonbon Languages. As a customer service administrator, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities

  • Liaise with customers to resolve issues and provide solutions
  • Coordinate with internal colleagues to resolve customer complaints
  • Process orders and manage logistics
  • Enter data and perform administrative tasks
  • Deal with customer inquiries via phone

Requirements

  • Experience in administration and customer service
  • Fluency in German language
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in using ERP systems

What We Offer

  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading language services company