Technical Support Specialist

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Expert Employment Full time
Job Title: Field Support Consultant

We are seeking a highly skilled and customer-focused individual to join our team at Expert Employment as a Field Support Consultant.

Key Responsibilities:
  • Deliver timely and efficient technical support to clients, ensuring their issues are resolved promptly and to their satisfaction.
  • Troubleshoot customer problems, respond to inquiries, and provide expert guidance on our products.
  • Communicate clearly and politely with clients, both in writing and over the phone, building strong relationships and trust.
  • Apply your knowledge and experience in the automotive or engineering fields, particularly in vehicle data analysis, vehicle testing, or race data analysis, to provide exceptional support.
  • Provide outstanding customer service, ensuring clients feel valued and supported throughout their experience.
  • Possess a full, clean UK driving licence, enabling you to travel to client sites as required.
Desired Skills and Experience:
  • Proven experience in a customer support role, ideally in a technology-related industry, with a strong track record of delivering excellent results.
  • Understanding of vehicle data acquisition techniques, including data analysis and interpretation.
  • Basic knowledge of electronics, with the ability to apply this knowledge to support clients.
  • Some experience in customer support, with a passion for delivering exceptional service and building strong relationships.


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