Apprentice ICT Professional
1 month ago
Hunt 4 is seeking a skilled Technical Support Engineer to join our client in Gloucester.
The company markets a wide range of PDH, SDH, Ethernet/IP, MPLS, Optical specialised, DWDM, Cellular and Wireless, LTE based networking equipment and Synchronisation. They provide and manage a variety of SNMP based network management systems that run on Linux, Solaris and Windows servers.
The ideal candidate must have a basic understanding of these technologies with specialist knowledge in at least one of the Key Technical Skills.
We are looking for a positive, hardworking candidate who is willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves.
Key Technical Skills:- Specialist knowledge in Optical Networks and associated hardware.
- Familiar with a range of test equipment such as optical power meters & light sources, BERTs, cellular scanners and multi-meters.
- Familiar with Cellular RTE, Routing & Switching protocols and network synchronisation.
- Able to conduct testing and produce full comprehensive test documentation / reports.
- Experienced in fault finding methodology.
- The ability to manage fault tickets process from beginning to end.
- Ability to administer and run turnkey projects.
- Experience with remote network management platforms.
- Experience in Cisco hardware and configuration, ideally with CCNA level qualifications or working towards.
- Excellent communication skills both verbally and written, internally and externally.
- Comfortable engaging with both customers and suppliers on technical and project related matters.
- Experience using Microsoft applications, such as Word, Excel and PowerPoint.
- Ability to work as part of a team or autonomously using their own initiative.
- The ability to train other members of the team and customers.
- Ability to work under pressure and to given deadlines.
- Available to carry out field activities as when the business requires, to include GPS & cabinet surveys, Installation of telecoms equipment, commissioning and fault rectification.
- A good work ethic that shows pride for their work and appearance.
- Willingness to learn.
- Hold or previously held any telecommunications-related courses/qualifications with regards to theory, installations, testing, commissioning, power & H&S.
- Flexible approach to work.
- GBP33,000 to GBP44,000 Dependent on experience.
- Auto enrolment to Pension scheme after successful 6-month probation.
- 20 days Annual Leave plus 8 days Bank Holiday.
- 1-day extra Birthday Leave.
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