Oxford Property Manager

3 weeks ago

Cowley, Oxfordshire, United Kingdom Brook Street UK Full time
Exciting Opportunity for a Property Manager

We are seeking a highly successful and experienced Property Manager to join our East Oxford office. If you thrive on recognition and aspire to excel in everything you do, this is the perfect opportunity to progress your career in a client-focused role.

Key Responsibilities:
  • Provide exceptional property management services to a designated group of clients, encompassing renewals, repairs, deposits, and lettings accounts.
  • Deal with enquiries and ensure they are handled efficiently and in line with agreed service standards.
  • Follow established procedures and process maps to ensure key time scales are met.
  • Investigate and resolve queries and problems, advising and recommending courses of action on property issues.
  • Liaise with third-party suppliers to arrange works to be undertaken.
  • Develop and build strong relationships with key clients, treating them as individuals.
  • Liaise and negotiate between landlords and tenants.
  • Ensure all relevant parties are kept informed and up-to-date with progress, particularly in relation to client issues and complaints.
  • Manage expectations and follow up on all queries.
  • Promote additional services and meet third-party referral targets.
  • Develop and apply an understanding of legal requirements.
Ideal Candidate Qualities:
  • Previous estate agency and customer services experience.
  • Target-driven and tenacious, with demonstrable evidence of achievements.
  • Motivated and enthusiastic.
  • Display high standards of service and presentation.
  • Good organisational skills.
  • Hold a full driving license, have your own car, and be insured for business use.
What Our Client Can Offer:
  • Comprehensive training to learn the ins and outs of the company and market share generation methods.
  • Unlimited earning potential with uncapped commission opportunities and bonus incentives.
  • Continuous growth with ongoing career and personal development opportunities.
  • Rewarding success with annual award trips and exciting prizes.
  • Celebrating you with a paid day off for your birthday after successfully passing probation.
  • Increased perks with growing holiday entitlement and access to personal private healthcare upon successfully passing probation.

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