Housing Operations Coordinator

6 days ago


Cowley, Oxfordshire, United Kingdom Home Group Limited Full time
About the Role:

We are seeking a skilled Housing Management Coordinator to join our team at Home Group Limited. As a key member of our housing team, you will be responsible for providing excellent support to our customers, ensuring their homes are safe and well-maintained.

Main Responsibilities:

* Provide tenancy support to our customers, including engaging them in licence agreements and helping with housing benefit claims.

* Ensure properties are health and safety compliant and maintenance standards are met.

* Work collaboratively with colleagues and external partners to resolve issues and provide excellent customer service.

* Use technology to create and update support plans, make benefit claims, and conduct tenancy sign-ups.

Requirements:

* Experience in managing a housing management caseload and overseeing landlord and housing management duties.

* Knowledge of re-letting rooms or units, collecting rents, and taking formal legal action when needed.

* Ability to work within a small team and offer guidance and support to colleagues and customers.

What We Offer:

* Competitive salary and benefits package, including a health cash plan and high street discounts.

* Opportunities for career growth and development within our organisation.

* A positive and supportive work environment that values diversity and inclusion.

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