Housing Support Specialist

2 weeks ago


Cowley, Oxfordshire, United Kingdom Home Group Limited Full time
About the Role

We are seeking a skilled and compassionate Housing Support Specialist to join our team at Home Group Limited. As a key member of our team, you will be responsible for providing exceptional support to our vulnerable customers, ensuring their safety and well-being in our buildings.

Key Responsibilities
  • Manage the health and safety of our buildings, conducting regular patrols to check fire doors and ensuring all areas are secure.
  • Provide first-line support to our customers, responding to their needs and concerns in a sensitive and professional manner.
  • Work collaboratively with our wider team to ensure the smooth operation of our services, including monitoring CCTV and updating customer records.
  • Think on your feet and manage situations on the spot, such as investigating suspicious activity or raising the alarm in emergency situations.
What We Offer

As a Housing Support Specialist with Home Group Limited, you will enjoy a range of benefits, including:

  • A competitive salary and excellent benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to help you grow in your career.
  • A chance to make a real difference in the lives of our vulnerable customers.
Requirements

To be successful in this role, you will need:

  • A calm and professional demeanor, with excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team, with a flexible approach to working hours.
  • Basic IT skills and the ability to use technology to monitor CCTV and update customer records.
  • An Enhanced DBS check, which we will support you in obtaining.
How to Apply

If you are a motivated and compassionate individual who is passionate about supporting vulnerable customers, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details]. We look forward to hearing from you soon.



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