Guest Services Associate

3 weeks ago


Swanage, Dorset, United Kingdom Away Resorts Full time

Location: Swanage Bay View holiday Park, Dorset, UK

Working Hours: Seasonal Contract- 8am-5pm shifts- Includes Weekends

About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Assistant at Swanage Bay View holiday Park. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is enjoyable and memorable.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Work closely with the park team to ensure the smooth operation of the holiday park, including maintaining high standards of cleanliness and safety.
  • Assist with the management of park facilities, including the reception area, shop, and other amenities.
  • Contribute to the development of new ideas and initiatives to improve the guest experience.


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