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System Configuration Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Alcumus Full time
Job Title: System Configuration Analyst

We are seeking a skilled System Configuration Analyst to join our team at Alcumus. As a key member of our IT department, you will be responsible for configuring and customizing Microsoft Dynamics 365 CRM applications to meet our business requirements.

Key Responsibilities:
  • Participate in planning, discovery, and requirement workshops to document and generate estimates for Dynamics CRM/365 projects.
  • Design, develop, and test Dynamics CRM 365 customizations to meet business needs.
  • Collaborate with end users, Business Analysts, Project Managers, and Management to enhance and upgrade our systems.
  • Work with team members to troubleshoot and resolve issues, ensuring seamless system operation.
  • Ensure adherence to Change Request process as outlined in our company's IT policies.
  • Provide support during UAT and regression testing to ensure system stability.
  • Complete special projects and provide project support as requested by senior leadership.
Requirements:
  • Understanding of Dynamics 365 out-of-the-box functionality.
  • Configuration and customization experience with Microsoft Dynamics D365.
  • Experience in creating and maintaining user and technical documentation on processes, policies, application configuration, and user help materials.
  • Familiarity with Power Platform capabilities and functions.
Desirable Qualifications:
  • French speaking.
  • Experience working in an agile environment.
  • Microsoft Certifications for Dynamics 365 at associate level.
  • Graduate of a technology degree.
About Alcumus:

We offer a mature and flexible work culture, generous holiday allowance, a 'giving day' to give back to others, enhanced family-friendly leave, an employee assistance program, 24-hour online GP, gym discounts, cover for various healthcare, dental, optical, and wellbeing treatments/services, a cycle to work scheme, and paid time off when physically and mentally unwell.

We value a positive and fun work environment, with regular charity events, competitions, recognition events, and awards. We encourage our teams to get involved and have fun along the way.