Service Team Leader

4 weeks ago

Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Full time £50,000
About the Role

Cavendish Maine is seeking a highly skilled and experienced professional to lead our Client Service Team. As a key member of our organization, you will be responsible for developing and implementing strategies to deliver exceptional client service and drive business growth.

Key Responsibilities
  • Lead and manage a team of client service professionals to ensure delivery of high-quality service to clients
  • Develop and implement training programs to enhance team skills and knowledge
  • Build and maintain strong relationships with clients to understand their needs and preferences
  • Collaborate with cross-functional teams to ensure seamless delivery of services
  • Monitor and analyze team performance to identify areas for improvement
Requirements
  • Proven experience in a commercial insurance environment, preferably in a leadership or management role
  • Strong leadership and management skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Ability to analyze complex data and make informed decisions
  • Strong business acumen, with a deep understanding of the commercial insurance industry
What We Offer
  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible working arrangements to suit individual needs
  • Excellent benefits package, including pension and childcare vouchers

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