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Hotel Operations Manager

2 months ago

Exeter, Devon, United Kingdom Leonardo Hotel Exeter Full time

About the Role

We are seeking a highly skilled and experienced Hotel Manager to lead our team at Leonardo Hotel Exeter. As a Hotel Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that our guests have an exceptional experience with us.

Key Responsibilities

  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Manage and motivate a team of hotel staff to deliver excellent service
  • Monitor and control hotel expenses to ensure profitability
  • Collaborate with the sales and marketing team to drive revenue growth
  • Ensure compliance with health and safety standards and brand guidelines
  • Build relationships with local suppliers and partners to enhance the hotel's offerings
  • Contribute to the development of the hotel's business plan and budget

What We Offer

  • A competitive salary and bonus scheme
  • A comprehensive benefits package, including pension and life assurance
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to ongoing training and development programs

Requirements

  • Proven experience in hotel management, preferably in a similar role
  • Strong leadership and communication skills
  • Ability to work under pressure and make sound decisions
  • Excellent problem-solving and analytical skills
  • Knowledge of hospitality industry trends and best practices

Why Choose Us

Leonardo Hotel Exeter is a leading hotel chain with a reputation for excellence. We offer a dynamic and supportive work environment, with opportunities for career development and progression. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.