Quality Assurance and Testing Specialist

4 weeks ago

High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

Quality Control and Test Technician

Employment Type: Full-time, Permanent

Location: High Wycombe

Compensation: Negotiable + benefits

About the Company:

The Focusrite Group is a prominent name in the audio industry, recognized for its innovative software and hardware solutions tailored for music creation. Our brand, Martin Audio, is celebrated globally for delivering award-winning professional loudspeaker systems, known for their design integrity, technical excellence, and product longevity. Our mission is to provide an unparalleled sonic experience.

Role Overview:

The Quality Control & Test Technician will play a crucial role in ensuring that all Martin Audio components and products adhere to the highest quality standards. This position involves conducting thorough inspections and acoustic testing of various parts, including drive units, sub-assemblies, and finished products, following the protocols established by our R&D Engineers and Engineering Managers.

As a Quality Control & Test Technician, you will be responsible for identifying and resolving quality control issues independently, escalating matters to your line manager when necessary. You will also be tasked with generating quality, test, and inspection reports, providing feedback to suppliers regarding production and quality concerns.

Key Responsibilities:

  • Ensure that all Martin Audio components and products meet established quality criteria.
  • Conduct inspections of incoming goods, including component parts and materials.
  • Uphold and implement Martin Audio's quality procedures, standards, and specifications.
  • Maintain documentation processes and ensure that quality reports are accurately recorded and delivered.
  • Track and document quality levels for future analysis.
  • Report quality issues to the business and suppliers using established quality system methods.
  • Perform inspections to assess supplier and component quality through measurements and visual assessments.
  • Collaborate with the Purchasing Team to define and uphold quality requirements from external suppliers.
  • Coordinate with other departments to ensure a shared understanding of quality standards.
  • Monitor performance by collecting relevant data and generating statistical reports.
  • Provide acoustic testing equipment and establish procedures for quality control on various products.
  • Engage in basic fault-finding to diagnose and resolve test failures.
  • Maintain and oversee the upkeep of testing equipment and accessories.
  • Assist in setting up testing equipment for new assessments.
  • Organize and document test data and results appropriately.
  • Keep testing areas organized and tidy.
  • Communicate unresolved issues to the line manager.
  • Provide regular updates on tasks and challenges to the Engineering Manager.
  • Inspect incoming goods to ensure quality standards are met.
  • Perform any additional duties as required in line with your primary responsibilities.

Qualifications and Skills:

  • Relevant qualifications in engineering or quality disciplines, or equivalent experience.
  • Experience in the manufacturing sector.
  • Ability to read and interpret technical drawings for quality inspection.
  • Proficient in creating clear and informative quality and measurement reports.
  • Competent in using PC applications, particularly Microsoft Office, with a focus on Excel.
  • Meticulous attention to detail and strong analytical thinking skills.
  • Highly organized and process-oriented.
  • Excellent communication abilities.
  • Physical capability to perform daily tasks with ease.
  • Proficient in pragmatic problem-solving.

Working Conditions:

This position requires full-time attendance at the company headquarters in High Wycombe, with a standard workweek of 37.5 hours.

Benefits:

The role offers a comprehensive benefits package, including life assurance, income protection after a successful probationary period, pension options, 25 days of holiday increasing with service length, staff discounts, private medical insurance opportunities, and participation in the group bonus scheme.

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