Clinical Support Assistant

2 months ago

Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
Job Summary

An exciting opportunity has arisen to join the administrative team at Avon & Wiltshire Mental Health Partnership NHS Trust.

This Referral Coordinator role has been commissioned to effectively manage referrals to the Bristol ADHD service, which receives over 300 referrals every month.

The service provides diagnostic and treatment for adults with suspected ADHD, covering a large geographical area and serving a diverse population.

The team is comprised of consultants, specialty doctors, nurses, psychologists, non-medical prescribers, and administrative staff, working together to provide high-quality care.

Main Responsibilities
  • Arrange appointments for clinical staff
  • Provide guidance and support to service users and professionals via phone and email
  • Utilize RiO as the primary clinical system, recording accurate clinical notes
  • Process service referrals and discharge patients as required
  • Take team meeting minutes on a rotational basis
  • Manage internal and external mail
Person Specification

Experience

Essential

  • Minimum 1 year of experience working in an administrative role
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Ability to manage workload and prioritize tasks
  • Experience in taking minutes
  • Ability to work to deadlines
  • Proficient in Microsoft Office packages
  • Understanding of confidentiality and data protection

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