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Italian Language Customer Service Specialist

2 months ago


Midlothian, United Kingdom Search Full time

Job Summary:

We are seeking a skilled Customer Service Advisor to join our team at Search. As an Italian Speaking Customer Service Coordinator, you will play a key role in managing customer orders and working closely with logistics to ensure seamless delivery.

Key Responsibilities:

  • Manage customer orders and collaborate with logistics teams to resolve any issues that may arise.
  • Provide exceptional customer service through phone and email communication, ensuring a positive experience for our clients.
  • Maintain strong relationships with carriers and customers, fostering a culture of trust and reliability.
  • Solve complex issues efficiently and effectively, utilizing your problem-solving skills to find creative solutions.

Requirements:

  • Strong multitasking skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in computer software, including [insert software relevant to the role].
  • Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Adaptability, dependability, and problem-solving abilities, with a willingness to learn and grow with our team.

About Search:

Search is an equal opportunities recruiter, committed to fostering a diverse and inclusive work environment. We welcome applications from all suitably skilled or qualified applicants, regardless of their background or experience.