Italian Speaking Customer Service Representative

4 weeks ago


Midlothian, United Kingdom Search Full time
Customer Service Advisor - Italian Language

We are seeking a skilled Customer Service Advisor fluent in Italian to join our team in Edinburgh. As a key member of our customer-facing team, you will be responsible for managing customer orders, handling phone calls and emails, and maintaining relationships with carriers and customers.

Key Responsibilities:

  • Manage customer orders and work closely with logistics
  • Handle phone calls and emails internally and externally
  • Maintain relationships with carriers and customers
  • Solve issues quickly and efficiently

Requirements:

  • Strong multitasking skills
  • Proficiency in computer software
  • Excellent written and verbal communication skills
  • Adaptability, dependability, and problem-solving abilities
  • Willingness to work collaboratively and respect others

About Search:

Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.



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