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Customer Service Retail Associate

2 months ago


Lewes, East Sussex, United Kingdom Cotton Traders Full time

About the Role

We are excited to announce an opening for a Customer Service Retail Associate at our esteemed clothing brand. This position is essential in providing exceptional service to our customers while working within a collaborative team environment.

Company Overview

As a well-established clothing retailer, we pride ourselves on our heritage and commitment to quality. Founded by notable figures in the sports industry, we have expanded our presence across the UK with numerous retail locations and a robust online platform. Our mission is to foster a positive shopping experience for all our customers.

Key Responsibilities

  • Delivering outstanding customer service, ensuring every interaction is positive and memorable.
  • Assisting in the visual merchandising of the store, adhering to brand standards.
  • Managing inventory and stock levels to ensure the store is well-stocked and organized.
  • Engaging with customers in a friendly and helpful manner to enhance their shopping experience.
  • Collaborating with team members to maintain a supportive and enjoyable workplace atmosphere.

Desired Attributes

  • A genuine passion for customer service and enhancing the shopping experience.
  • Strong interpersonal skills and a commitment to teamwork.
  • Adaptability and openness to new challenges.
  • Willingness to meet performance targets and objectives.
  • Basic computer skills and a readiness to embrace technology.

What We Offer

Joining our team means becoming part of a culture that values its employees. We offer a comprehensive benefits package that includes:

  • Generous holiday entitlement.
  • Employee discounts for you and your family.
  • A health cash plan to support your well-being.
  • Recognition for long service.

This is an excellent opportunity to contribute to a beloved brand while developing your career in retail.

Next Steps

If you are interested in learning more about this opportunity, we encourage you to reach out and discover what life is like at our company. We look forward to your application and the possibility of welcoming you to our team.