Housing Case Manager

7 days ago

Dorchester, Dorset, United Kingdom Connect2Dorset Full time

About the Role

A wonderful opportunity has arisen with our client at Dorset Council as a Homeless Officer. In this role, you will support individuals and families facing homelessness, conducting assessments, developing action plans, and working closely with local agencies to help secure safe housing. You'll manage a caseload, provide guidance, and ensure access to relevant support services, making a meaningful impact in the community.

Key Responsibilities

  • Ensure consistent implementation of the Council's housing and homelessness duty.
  • Provide tailored housing advice to clients and maintain accurate case records.
  • Help clients overcome barriers to securing and maintaining accommodation, including advice on income, benefits, debt, and employment.
  • Prevent and relieve homelessness by negotiating with landlords, sourcing alternative housing, and collaborating with other agencies.
  • Create and update Personal Housing Plans to prevent homelessness.

Required Skills and Qualifications

  • In-depth knowledge of housing and homelessness legislation, including the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2018.
  • Experience in managing homelessness cases and conducting investigations under relevant housing laws.
  • Excellent communication skills to provide advice on housing options, including low-cost home ownership.
  • Case management experience, including creating and maintaining accurate Personal Housing Plans.
  • Experience with multi-agency initiatives to prevent homelessness.

About Us

Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

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