IT Systems Administrator Team Leader

3 weeks ago

Midlothian, United Kingdom The University of Edinburgh Full time

Job Title: IT Systems Administrator Team Leader

Job Summary:

We are seeking an experienced IT Systems Administrator Team Leader to join our Enterprise Services section. As a key member of our team, you will be responsible for leading a team of IT infrastructure engineers and ensuring the delivery of high-quality IT services to the University.

Key Responsibilities:

  • Lead a team of IT infrastructure engineers and ensure the delivery of high-quality IT services.
  • Ensure the maintenance and security of all IT services within the team and the wider section's technical service portfolio.
  • Collaborate with other team members on maintaining services such as email infrastructure, directory services, data backups, and authentication services.
  • Ensure that day-to-day triaging and resolution of support calls and service requests meet agreed service levels as part of a wider third-line support team.
  • Work in close partnership with the Section Manager to ensure the University's IT services are delivered with a high level of service availability.
  • Contribute to projects that will develop and improve the IT services of the University.

Requirements:

  • Strong written and verbal communication skills.
  • Excellent staff management skills and experience of managing IT technical teams.
  • Awareness and commitment to security issues.
  • Ability to keep up to date with the latest hardware and operating system releases and emerging technologies.
  • Commitment to maintain a thorough knowledge of University IT policy, facilities, and services.
  • Demonstrable experience or knowledge of system administration of networked Windows/Unix/Linux servers.
  • Well-developed analytical and problem-solving skills.
  • Ability to communicate effectively verbally and in writing to both technical and non-technical people.
  • Ability to react quickly to changing demands and to handle different high-priority tasks concurrently.
  • Ability to work with minimum supervision accurately and consistently.

Desirable:

Previous experience of working with large-scale physical and virtualized infrastructure and application networking technologies.Previous experience of managing Azure hosted services and EntraID.Knowledge of shell scripting: bash or PowerShell, Python, and Puppet DSL.

Application Procedure:

We do not require support from recruitment agencies for this position. The University is committed to equality, diversity, and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief, or race.

Prior to any employment commencing, candidates will be required to evidence their right to work in the UK. On this occasion, the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

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