IT Systems Administrator Team Leader
3 weeks ago
Job Title: IT Systems Administrator Team Leader
Job Summary:
We are seeking an experienced IT Systems Administrator Team Leader to join our team at The University of Edinburgh. As a key member of our Enterprise Services section, you will be responsible for leading one of two teams comprising 7 IT infrastructure engineers who manage services on both Windows and Linux infrastructure.
Key Responsibilities:
- Leading a team of IT infrastructure engineers to deliver high-quality services on Windows and Linux infrastructure.
- Ensuring the maintenance and security of all IT services within the team and the wider section's technical service portfolio.
- Collaborating with other team members to maintain services such as email infrastructure, directory services, data backups, and authentication services.
- Ensuring day-to-day triaging and resolution of support calls and service requests meet agreed service levels as part of a third-line support team.
- Working closely with the Section Manager to ensure the University's IT services are delivered with high service availability.
Requirements:
- Strong written and verbal communication skills.
- Excellent staff management skills and experience of managing IT technical teams.
- Awareness and commitment to security issues.
- Ability to keep up to date with the latest hardware and operating system releases and emerging technologies.
- Commitment to maintain a thorough knowledge of University IT policy, facilities, and services.
- Demonstrable experience or knowledge of system administration of networked Windows/Unix/Linux servers.
- Well-developed analytical and problem-solving skills.
- Ability to communicate effectively verbally and in writing to both technical and non-technical people.
- Ability to react quickly to changing demands and handle different high-priority tasks concurrently.
Desirable:
- Previous experience of working with large-scale physical and virtualized infrastructure and application networking technologies.
- Previous experience of managing Azure hosted services and EntraID.
- Knowledge of shell scripting: bash or PowerShell, Python, and Puppet DSL.
Application Procedure:
We do not require support from recruitment agencies for this position. The University is committed to equality, diversity, and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief, or race.
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