Data Management Supervisor
2 weeks ago
We are seeking a highly skilled Data Management Supervisor to join our team at Lillyhall Control Tower. As a key member of our Control Tower Team, you will be responsible for supervising and leading the DMS team in the control and coordination of the Delivery Management System.
Key Responsibilities:
- Supervise and lead the team in the control and coordination of the DMS
- Coordinate all activity and ensure the DMS is fully resourced as required
- Manage potential conflict and respond to contractor or customer concerns and complaints
- Handle system failures and minimize unexpected downtime
- Support the team in making decisions around the reassigning, updating, and cancelling DMS data
- Provide an interface/point of contact for suppliers and management
- Maintain regular communication with the Site Manager and relevant stakeholders
- Ensure current output/display is maintained, up to date, and accurate
- Liaise with clients, suppliers, and other stakeholders through face-to-face, telephone, and e-mail communication
- Manage the administration and correcting of inaccuracies, effectively managing employee performance
- Gather and create effective reports for analysis around Key Performance Indicators (KPI)
Qualifications and Experience:
- Essential Training:
- IOSH 4-day Managing Safely Certificate
- Lillyhall Emergency Arrangements Training
- DMS Operations, Access, and Control
- NAVMAN Operations, Access, and Control
- VOR Operations, Access, and Control
- Sellafield Itinerant pager operations (Contractor)
- Peterson E-Learning Platform Completion
- Other Training:
- Control Tower Administration Control
- TLT Management of Telephone Threat
- BMS Operational Awareness and Access
- Working knowledge of warehouse management and materials / transport planning
- Desirable Qualifications / Training:
- Previous experience in a customer relations role desirable but not essential
- Knowledge of logistics and transport desirable but not essential
SL Specific:
You will be required to attend and pass job specific Sellafield courses.
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