Duty Manager

6 days ago

London, Greater London, United Kingdom Enable Full time

About Enable

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities through the delivery of health, leisure, and community services and events.

Job Summary

We are seeking an experienced and enthusiastic Events Duty Manager to lead the delivery and support of our exciting portfolio of upcoming events. The successful candidate will be responsible for overseeing the set up and break down of events, ensuring all events run smoothly, and providing exceptional customer service to our guests.

Key Responsibilities

  • Event Delivery
    • Oversee the set up and break down of events, including weddings, functions, corporate, community, and production events.
    • Ensure all events run smoothly, and provide exceptional customer service to our guests.
    • Support event managers in delivering events, including deputizing for them when necessary.
  • Building Management
    • Ensure the Enable events buildings are presentable and fit for purpose, both pre and post events.
    • Manage the day-to-day duties, including cleaning, raising health and safety concerns, and reporting maintenance issues.
  • Visitor Service
    • Ensure all casual staff are trained, presentable, and motivated to provide 5-star customer service.
    • Provide all staff with the knowledge to confidently market and promote our services and events.
    • Ensure consistent up-to-date information is displayed throughout the building, and the Enable brand is presented professionally and clearly at all times.
  • Health and Safety
    • Ensure all health and safety procedures are adhered to when on site.
    • Act as first aid and fire marshal, with training provided.

Requirements

  • Proven experience of event management.
  • Confidence to work independently and lead from the front.
  • Passion for creating and delivering unforgettable events.
  • Exceptionally high standards of customer service, attention to detail, and organizational skills.
  • Ability to communicate effectively and professionally with senior management, other staff, clients, and members of the public.
  • Hands-on/proactive onsite and pride yourself on going the extra mile to create the best event possible.
  • Ability to work under pressure and meet deadlines effectively.
  • Hold a full manual UK driving license.

What We Offer

As an Events Duty Manager at Enable, you will have the opportunity to work in a dynamic and supportive team, delivering high-quality events that enrich people's lives. You will receive a competitive salary, flexible working hours, and a range of benefits, including life insurance, reward schemes, and mental health and wellbeing perks.

How to Apply

If you are a motivated and enthusiastic individual with a passion for event management, please submit your application to us. We look forward to hearing from you.

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