Training Team Leader

4 weeks ago

Luton, Luton, United Kingdom Nationwide Platforms Full time
Job Title: Training Team Leader

We are seeking a highly skilled and experienced Training Team Leader to join our team at Nationwide Platforms. As a key member of our training team, you will be responsible for providing management support to our instructor team, ensuring continuous development through delivery of upskilling, mentoring, and one-to-one support.

Main Responsibilities:
  • Conduct regular one-to-one meetings, appraisals, and IQA's in line with HR policy and skills matrix.
  • Maintain good working relationships with our location services managers, providing regular training centre audits and ensuring good practices are maintained.
  • Perform monthly desktop audits in line with accrediting body standards.
  • Attend monthly PRM meetings and present team performance.
  • Report and measure team and individual performance in line with business KPI's.
  • Host a monthly team meeting to present business updates, key focus areas, and updates.
  • Deliver training courses to delegates across the region with extensive travel across multiple sites.
  • Be an ambassador for quality health and safety, including the well-being of customers where required.
  • Ensure all courses are carried out to the criteria required by external awarding bodies.
  • Drive compliance of paperwork as required by external awarding bodies and upload to the governing body once the course has been completed.
  • Responsible for providing training at the required standards of the business and external bodies.
  • Direct any leads to relevant sales teams.
  • Prepare and deliver training as required.
  • Assist with any formal audits/verification as required.
  • Assist with planning and arrangements as required.
  • Undertake training assessments and complete documentation, within the relevant service level agreement.
  • Maintain up-to-date and easily accessible training records.
  • Compile and complete a record demonstrating a minimum of 30 hours Continuing Professional Development.
Requirements:
  • Motivational leader with strong people management skills.
  • Experience with upskilling and mentoring.
  • Good problem solver with a passion to drive activity and a keen eye for business improvements.
  • Teacher/trainer certificate such as Award in Education and Training.
  • Trainer the Trainer certificate in the courses being delivered.
  • Assessor certificate (desirable).
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc).
  • Excellent communication and leadership skills.
  • Ability to plan, multi-task, and manage time effectively.
  • IPAF Instructor qualification.
  • Driving Licence.
  • First Aid Certificate.
  • Excellent communication skills.
  • Flexible with travel.
  • Excellent presentation skills.

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