Administrative Support Specialist

7 days ago


Tipton, Sandwell, United Kingdom Randstad Perm Professionals Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Randstad Perm Professionals. As a Sales Administrator, you will play a critical role in supporting the sales operation, providing exceptional customer service, and assisting in outbound sales efforts.

Key Responsibilities
  • Order Management Excellence: Demonstrate mastery in order processing, overseeing every stage from initial inquiry to successful delivery.
  • Accurate and Timely Fulfilment: Ensure accurate and timely fulfilment of customer orders, exceeding customer expectations.
  • Database Management: Update customer information, track sales data, and generate reports to support business growth.
  • Customer Service Excellence: Provide prompt and personalized support to clients, guiding them through inquiries and ensuring a positive experience at every touchpoint.
  • Outbound Sales Support: Assist the sales team in lead generation, follow-up calls, and nurturing client relationships to drive revenue growth.
  • Collaboration and Communication: Work closely with the sales team to generate quotes, process contracts, and liaise with other departments to ensure seamless operations and customer satisfaction.
About You
  • Experience: Proven experience in a Sales Administration role, with a strong understanding of sales operations and customer service principles.
  • Customer Service Skills: Excellent customer service skills, with the ability to communicate effectively with all stakeholders.
  • Attention to Detail: Meticulous attention to detail, with the ability to maintain accurate records and reports.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Team Player: A team player with a collaborative mindset, able to work effectively in a fast-paced environment.


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