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Customer Success Manager
2 months ago
Position:
Service Delivery Manager
Compensation:
25k to 30k Based on client and experience
Location:
North Nottingham
We are actively seeking multiple Service Delivery Managers for our growing clientele in North Nottinghamshire.
This role emphasizes service delivery, and we are looking for individuals with outstanding customer service abilities, as you will be responsible for coordinating and executing projects and campaigns for some of the UK's leading brands.
Key Responsibilities:
- Overseeing projects from inception to completion
- Communicating with clients regarding project progress, estimates, and timelines
- Ensuring the management information system is continuously updated
- Sourcing quotes from vendors and managing outsourced work
- Handling logistics and dispatch operations.
The ideal candidates will possess strong customer service skills in a dynamic, service-oriented environment, along with:
- Prior experience in project, account, or campaign management
- Exceptional customer service capabilities with a track record of meeting tight deadlines
- Experience in fulfillment, logistics, or marketing is a plus
- Ability to collaborate effectively with internal teams and external partners
- Strong commercial awareness and problem-solving skills
- Proficiency in CRM systems and Excel.
If you meet the qualifications we are seeking and are considering your next career opportunity, we encourage you to submit your CV to TurnerFox Recruitment for further information.
Thank you for considering a position with us. The TurnerFox Recruitment Team
