Technical Applications Specialist II, Clinical Genomics
6 days ago
We are seeking a highly skilled Technical Applications Specialist II, Clinical Genomics to join our team at Thermo Fisher Scientific. This role will provide technical support for our Next Generation Sequencing (NGS) portfolio, particularly Ion Torrent and Oncomine Assays.
Key Responsibilities- Provide technical support for NGS products and workflows by answering customer technical inquiries.
- Collaborate with various experts within our organization to address technical issues and provide support on complex problems.
- Work with Clinical Application Scientists and Field Application Scientists to ensure effective support for Ion and Oncomine Assays.
- Accurately record pertinent information from customer contacts in our Customer Relationship Management system.
- Gather commercial and technological trends and convert them into technical tips and guides.
- Recommend changes to our knowledge databases and websites.
- Present technical updates to colleagues and contribute to department meetings.
- Participate in frequent training on products and continuing education on new applications and technologies.
- Bachelor's degree in a relevant scientific field, such as Molecular Biology, Genetics, or Bioinformatics.
- 2+ years laboratory experience, with strong hands-on experience with Sequencing techniques.
- Previous experience working in a clinical laboratory or clinical research environment, with exposure to NGS technologies and interpretation of genomic data.
- Prior experience in customer service or a customer-facing role is a strong plus.
- Fluent English and Italian languages, with additional European languages an asset.
- Master's degree or PhD/post-doctoral experience in a relevant field.
- Familiarity with bioinformatics tools and data analysis pipelines commonly employed in NGS workflows.
- Regulatory knowledge and understanding of the laws, regulations, and guidelines that govern the clinical diagnostic sector.
As a Technical Applications Specialist II, Clinical Genomics at Thermo Fisher Scientific, you will have the opportunity to work with a world-leading company in the field of life sciences. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Technical Applications Scientist II to join our team at Thermo Fisher Scientific. As a key member of our organization, you will provide pre- and post-sales technical support for our sequencing portfolio, particularly Ion Torrent Next Generation Sequencing instrumentation and Oncomine and AmpliSeq applications,...
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Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Technical Applications Scientist II to join our team at Thermo Fisher Scientific. As a key member of our organization, you will provide pre- and post-sales technical support for our sequencing portfolio, particularly Ion Torrent Next Generation Sequencing instrumentation and Oncomine and AmpliSeq applications,...
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