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Service Administrator
2 months ago
Job Summary:
We are seeking a highly motivated and organized Service Administrator to join our team. As a Service Administrator, you will be responsible for scheduling engineers, liaising with clients, and recording information accurately to resolve and action queries.
Key Responsibilities:
- Scheduling engineers to ensure timely and efficient service delivery
- Liaising with a wide range of clients on a day-to-day basis to resolve queries and provide excellent customer service
- Recording information accurately to resolve and action queries in a timely manner
- Collaborating with the team to meet customer expectations and deliver high-quality service
Requirements:
- Friendly and confident personality with excellent communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Previous experience in a service desk or customer-facing role
- Excellent customer service skills and telephone manner
What We Offer:
- 20 days annual leave + bank holiday
- Free parking on site
- Pension scheme
About Us:
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract, and permanent placements across a select group of business sectors.
We are committed to providing exceptional service to our clients and candidates, and we are looking for a talented and motivated individual to join our team.
