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Service Desk Support Specialist
2 months ago
We are seeking a skilled Service Desk Analyst to join our IT team, providing technical assistance to employees across various sites.
Key Responsibilities:
- Manage support queries through phone, email, and chat
- Resolve technical issues and minimize disruptions to business operations
- Communicate effectively with internal stakeholders
Requirements:
- Proven expertise in offering technical support within a corporate environment
- Broad understanding of Microsoft Windows OS and Office 365 suite
- Familiarity with common business applications and collaboration tools
- Exceptional communication skills and problem-solving ability
What We Offer:
- Competitive salary of up to £25,000
- 25 days' holiday
- Life Assurance, Holiday Buy Scheme, Contributory Pension Scheme, and more
Our Company:
We are a leading figure in the construction materials sector across the UK and Ireland, renowned for top-notch materials and services.
Why Join Us:
As a Service Desk Analyst, you will be part of a dynamic team dedicated to delivering exceptional service in the construction materials industry.