Service Manager

4 weeks ago

London, Greater London, United Kingdom Brook Street Social Care Full time
Job Title:

Multi-Site Service Manager - Supported Living (Learning Disabilities)

Salary: £33,390

Full Time: 37.5 Hours per week - Hybrid role.

Overview:

We are seeking a dedicated and experienced Service Manager to oversee the management of self-contained apartments for service users with Learning Disabilities across the Stafford, Stoke, and Telford area. This pivotal role involves overseeing the daily operations, ensuring high-quality care provision, and fostering a supportive environment for both residents and staff.

The Service Manager will play a crucial role in promoting independence, well-being, and community integration for individuals with LD. This role requires strong supervisory skills, the ability to support and develop a team, and a minimum standard of Level 3 in Health and Social Care.

Key Responsibilities:
  1. Operational Management: Efficiently manage all aspects of the Supported Living Service, including staffing, budgeting, and resource allocation to ensure the smooth running of operations.
  2. Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures.
  3. Staff Leadership and Development: Lead, motivate, and support a multidisciplinary team of support workers, ensuring they are well-trained, competent, and equipped to deliver person-centred care.
  4. Person-Centered Support: Ensure that support plans are tailored to individual needs, preferences, and goals, promoting independence, choice, and dignity for residents.
  5. Risk Management: Proactively identify and mitigate potential risks to the well-being and safety of residents and staff.
  6. Stakeholder Engagement: Build positive relationships with residents, their families, advocates, and external agencies to promote collaborative care planning, advocacy, and community integration.
  7. Continuous Improvement: Drive innovation and continuous improvement initiatives within the service, exploring new approaches, technologies, and best practices in LD care.
Requirements:
  • Must be a qualified driver
  • Strong supervisory skills with the ability to support and develop a team
  • Be qualified to a minimum standard of Level 3 in Health and Social Care
  • Ideally you will have previous experience in a Supported Living or Residential service
  • Experience working with adults with Learning Disabilities or Mental Health
  • Be willing to undertake further training or development

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