IT Support Specialist

5 days ago


Stevenage, Hertfordshire, United Kingdom Skills Alliance Full time
Job Title: IT Support Specialist

We are seeking a highly skilled and proactive IT Support Specialist to join our team at Skills Alliance.

About the Role

This is a challenging and rewarding role that requires strong collaboration with cross-functional teams to drive proactive solutions and address issues promptly.

Key Responsibilities
  • Implement, support, and administer OT hardware, software, and infrastructure, ensuring seamless integration with PC systems.
  • Perform systems administration and operational support for OT environments, including laboratory software, process control systems, and plant instrumentation.
  • Monitor, manage, and optimize complex OT platforms and equipment, ensuring high performance and uptime.
  • Lead and provide guidance on OT-related projects, from software/systems implementation to validation and integration into operations.
  • Act as a liaison between operations, QC, IT, third-party vendors, and Engineering to troubleshoot and resolve issues.
Requirements
  • 5+ years of experience in IT design, build, and operational support.
  • ~3+ years in a similar role, supporting systems in a laboratory or manufacturing environment, ideally in the healthcare or pharmaceutical industry.
  • ~ Hands-on experience with IT infrastructure, networking, Active Directory (AD), and Windows operating systems.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.



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