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Retail Operations Manager
2 months ago
Job Title: Retail Operations Manager
Job Summary:
Zachary Daniels is seeking a highly skilled Retail Operations Manager to lead our stores in the South East region. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities:
- Lead and Motivate Teams: Inspire and motivate your team to deliver exceptional customer service, achieve sales targets, and maintain high standards of store appearance and operations.
- Business Growth: Develop and implement strategies to drive business growth, increase sales, and improve profitability.
- Customer Satisfaction: Ensure that customers receive an exceptional shopping experience, and that their needs are met and exceeded.
- Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and loss prevention.
- Performance Management: Monitor and analyze store performance, identifying areas for improvement and implementing corrective actions.
- Compliance and Risk Management: Ensure that all store operations are compliant with company policies and procedures, and that risks are identified and mitigated.
Requirements:
- Leadership Experience: Proven experience in leading and motivating teams to achieve business objectives.
- Business Acumen: Strong understanding of retail operations, including sales, customer service, and store appearance.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- Problem-Solving: Ability to analyze problems, identify solutions, and implement corrective actions.
- Adaptability: Willingness to adapt to changing business needs and priorities.
What We Offer:
- Competitive Salary: A competitive salary package, including a basic salary between £60,000 - £70,000.
- Benefits Package: A comprehensive benefits package, including company car, bonus potential, generous holidays, and a strong benefits package.
About Zachary Daniels:
Zachary Daniels is a niche recruitment consultancy specializing in retail, sales, and operations recruitment. We work with a range of clients across the UK, providing expert recruitment solutions to meet their business needs.
