Integrated Product Support Specialist

6 days ago

Yeovil, Somerset, United Kingdom Morson Talent Full time
About the Role

We are seeking a highly skilled Integrated Product Support Engineer to join our team at Morson Talent. As a key member of our Product Support Engineering department, you will play a crucial role in delivering complex multi-mission capability to our AW101 customers.

Key Responsibilities
  • Work as part of Product Support Engineering to support AW101 customers in delivering complex multi-mission capability.
  • Influence and contribute to cost-effective through-life support of equipment and systems.
  • Collaborate with internal departments and specialists to obtain and analyze data to identify areas of improvement.
  • Present key findings and recommendations to stakeholder groups.
  • Work with customers and vendors to fully understand any problems/failures and any factors that may influence reliability and maintenance policy.
  • Make and support recommendations for maintenance policy, product improvement, technical publications updates, and training throughout the product lifecycle.
  • Participate in Engineering Design Reviews and technical working groups.
  • Support customer reliability working groups, as required.
  • Assist the customer in the successful delivery of complex projects safely, on time, to cost, and quality.
Requirements
  • Ability to analyze data from a variety of sources and formats.
  • An understanding of Supportability engineering principles and its individual/combined effect on lifecycle cost and asset and aircraft availability.
  • Team player, able to discuss changing resource demands with other ILS leads and adapt accordingly.
  • Knowledge of technical publications, engineering, and helicopter systems and experience of helicopter operations/support.
Desirable Skills
  • Knowledge of the Leonardo Helicopters Engineering organisation, quality processes, operating procedures, drawing systems, and digital products.
  • Knowledge of Logistic Support Analysis (LSA).
  • Technical understanding of the EH/AW101 platform and its constituent systems.
  • Knowledge of GOLD, SAP, and EAGLE software.

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