Banqueting and Events Operations Director

1 week ago

York, York City, United Kingdom CGC Event Caterers Full time

CGC Event Caterers is seeking a highly skilled and experienced Senior Banqueting and Events Manager to join their team at York Racecourse. The successful candidate will be responsible for ensuring the smooth delivery of both corporate and entertainment events, as well as racing days, to the highest standard.

**Key Responsibilities:**

  • Manage a team of event coordinators and supervisors to ensure all non-race day events are fully set up and delivered to a high standard.
  • Oversee and manage retail, conference, and banqueting events as allocated by the head of food and beverage.
  • Collaborate with the head of food and beverage and sales office to ensure the scheduling of the management team is sufficient for each event.
  • Develop and implement standard operating procedures (SOPs) for corporate and entertainment events, ensuring all events are delivered in accordance with the SOPs.
  • Ensure that all front-of-house and back-of-house areas are clean and tidy for corporate and entertainment events.
  • Work within the parameters of the profit and loss statement and achieve the targets set by the head of food and beverage.
  • Manage till programming, floats, reports, and cash reconciliation post-event.
  • Ensure all event invoicing and billing is carried out accurately and promptly.
  • Manage the staffing team to deliver recruitment and onboarding for corporate and service staff.
  • Ensure adherence to company policy on cash handling and all associated procedures.
  • To ensure compliance with all food hygiene legislation and that staff at all times comply with health and safety regulations; to pursue any training requirements needed for specialist areas.
  • Liaise with all departments to assist with the smooth running of events, ensuring at all times that the high standards expected at the venue are maintained and adhere to the SOPs.
  • Understand market trends to develop and enhance our offer and delivery.
  • Work with the head chef to develop our offer both retail and corporate and entertainment.
  • Deliver role-specific training to management team.

**Person Specification:**

  • 5 years of banqueting management experience.
  • Experience of working in an events-based environment.
  • Strong interpersonal skills and the ability to make key decisions.
  • The position involves an element of manual handling.
  • Hands-on approach and be part of the service delivery.
  • Have a thorough understanding of food hygiene and health and safety regulations.
  • Good IT skills.
  • A desire to learn and develop your career.
  • Personal license holder.
  • Level 2 Food Safety Certificate.

**Benefits:**

  • Casual dress.
  • Discounted or free food.
  • Employee discount.
  • Free parking.
  • Health and wellbeing programme.
  • On-site parking.
  • Referral programme.

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