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Lead Supply Chain Planning Manager

2 months ago

London, Greater London, United Kingdom Charlotte Tilbury Full time

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup applications for everyone, everywhere, with a user-friendly and giftable product range. Today, Charlotte Tilbury Beauty continues to achieve remarkable milestones across various markets, channels, and categories, experiencing rapid growth.

Over the past decade, Charlotte Tilbury Beauty has seen exceptional expansion and is among the most discussed brands in the beauty sector and beyond. It has become a global phenomenon, operating in over 50 markets with a dedicated team of more than 2,300 employees who contribute to our success.

Charlotte Tilbury Beauty is a truly international enterprise, driving market-leading growth and innovative product launches powered by cutting-edge technology, all while fostering a culture that embraces challenges, encourages disruptive thinking, and promotes collaboration. As we continue to grow, we seek extraordinary talent to join our journey and help realize our ambitious goals.

The Role

As a pivotal operational position within a rapidly growing luxury beauty brand, the Supply Planning Manager is tasked with building a top-tier Supply Planning team and implementing superior processes.

This role oversees the Rework aspect of the Supply Planning Function, ensuring we achieve optimal customer service levels through effective planning of work-in-progress and packaging procurement, timely contract packing, and swift distribution of goods to various regions. Success in this role is achieved through close collaboration with team members, supply partners, and regional customers to establish a seamless end-to-end supply chain that supports Charlotte Tilbury's rapid growth.

The Supply Chain team at Charlotte Tilbury has undergone significant transformation since 2020, with expanded responsibilities and a reorganization of tasks across sub-teams. In the near future, CT plans to introduce a Supply Planning tool. In preparation for this transition, functions currently rely heavily on manual processes and MS Excel analysis. The ideal candidate will be adept at navigating this existing environment while leading the Rework Planning team through a significant transformation as new systems are integrated.

The successful candidate will contribute to the development of the Charlotte Tilbury Supply Chain strategy. Being part of this transformative journey for the Planning functions offers a valuable development opportunity for the right individual. The rewards of guiding the team through this change are substantial, but this role presents considerable challenges. The right candidate will be proactive, resilient, able to prioritize effectively, and capable of building strong relationships with various stakeholders across the organization. Key stakeholders include Technology, New Product Development, e-commerce, Quality Assurance, and our Supply Chain teams based in multiple global offices.

As a Senior Supply Planning Manager, you will:

  • Lead the Rework Planning team
  • Oversee the stock position across Charlotte Tilbury's global distribution network
  • Translate the demand plan into a practical supply plan
  • Manage purchasing in accordance with the established supply plan
  • Handle day-to-day supplier management to fulfill business needs, including expediting goods when necessary
  • Ensure accuracy and integrity of supply information across all regions, providing a clear overview of available stock
  • Contribute to the global supply review phase of the S&OP process and play a key role in the overall S&OP cycle
  • Manage financial reporting related to stock position, stock projections, Rework costs, and budget across the planning horizon
  • Communicate risks and opportunities concerning stock profiles
  • Support systems development within the Supply Planning Function
  • Conduct supplier reviews with key Rework suppliers

Reporting Relationships:

  • Reports to the Global Supply Planning Director
  • Direct reports in the same location covering Rework planning

About You

  • Possess functional expertise acquired through formal education and experience
  • CIPS/APICS certification is desirable
  • Demonstrate strong people management capabilities
  • Exhibit excellent interpersonal, communication, and influencing skills
  • Be an advanced user of Excel
  • Display accuracy and attention to detail to identify and challenge errors
  • Possess proven analytical skills to produce, interpret, and present data effectively
  • Ability to work efficiently in a fast-paced environment
  • Resourceful in ambiguous situations
  • Quickly grasp complex issues
  • Build trustful relationships with a diverse range of stakeholders
  • Anticipate future needs and plan accordingly, even in the face of setbacks
  • Exhibit a growth mindset: curious, eager to learn and adapt, seeking opportunities to enhance functional knowledge and skills
  • Open to feedback, demonstrating tangible improvement in personal development
  • Convey a positive, forward-thinking vision, challenging established norms and driving transformation

Charlotte Tilbury is a dynamic and fast-paced environment where adaptable mindsets, a commitment to excellence, and a desire to be part of a global team are essential. While we have specific requirements, we welcome applicants with varying levels of experience, provided they can demonstrate the necessary skills.

Why Join Us?

  • Be part of a values-driven, high-growth journey with a vision to empower everyone to be their best selves
  • Enjoy a hybrid work model with flexibility to suit your needs
  • Benefit from 25 days of holiday (plus bank holidays) and an additional day to celebrate your birthday
  • Access an inclusive parental leave policy that supports all parents and caregivers
  • Receive financial security and planning through our pension and life assurance offerings
  • Take advantage of wellness and social benefits, including Medicash, Employee Assistance Programs, and regular social events with colleagues
  • Bring your furry friend to work on designated dog-friendly days
  • Enjoy generous product discounts and gifting opportunities

At Charlotte Tilbury Beauty, our mission is to empower everyone to be their most beautiful selves. We celebrate diversity by encouraging and hiring individuals from various backgrounds, cultures, and perspectives into our growing global workforce. This approach enables us to better serve our communities, customers, employees, and candidates throughout our recruitment process.